Shipping and Returns

Your shipment details

Your shipping fee is determined by the total order value and will be shipped by UPS or Priority mail depending on the weight or if your ship-to address is a physical address within the United States.  If you are shipping to a PO Box or Alaska and Hawaii we will ship your order via Priority mail via USPS. 

Shipping Charges are based on order value:

Orders under $19.99 = $4.95

$19.99 - $39.99 = $6.95

$40.00 - $59.99 = $8.95

$60.00 - $99.99 = $10.95

Order over $100 = $12.95

IMPORTANT: If you send us a check or money order, please remember to add the appropriate shipping charge to the total price, or your shipment will be delayed. 

International Shipping
Please call Customer Service at 1-800-557-9630 for APO/FPO or international orders.

Three Simple Ways to Order

Choose one of 3 easy, safe and convenient ways to purchase:

• By web: Ordering online is simple and available 24 hours a day! It is also the fastest way to receive our products. With our easy-to-follow checkout process, you can enter your credit card safely. We have a secure server that encrypts your personal data.
• By phone: Please contact our order phone line at 1-800-557-9630. If you need more information, or have additional questions, our customer service department is standing by at 1-800-557-9630.
• By mail: If you prefer to send a check or money order, simply add the products you want to the shopping cart. Before checking out, just click on the Shopping Cart icon. The Shopping Cart page will display your cart subtotal. This is a good time to make sure all of your quantities are accurate before you add the appropriate shipping costs. Then print out the “Your Shopping Cart Contents” page. You will need to include this printout with your check or money order. Please mail it to us at the following address:

UFL-Store

Attn: UFL Merchandise

4800 126th Avenue North

Clearwater, FL  33762

Our Guarantee & Returns
30 Day Guarentee If you are not completely satisfied with your purchase, you may return it for a full product refund within 30 days of order receipt. The product refund will reflect the full price you paid minus the shipping and handling fees.

Custom Jerseys may not be returned or refunded.  For quality issues, please contact our customer service department.

BEFORE returning an item, you will need to call our Customer Service Department at 1-800-557-9630 so that we can provide you with a Return Authorization Number. Returns without a Return Authorization Number will not be processed.

Returns After the Manufacturer’s 30-DAY GUARANTEE Are Subject to the Following: If you return a product unopened and we receive it after our guarantee period ends (not to exceed two months) you will receive a Merchandise Credit. Merchandise Credits may only be used to purchase products - excluding shipping and handling charges. All sales using Merchandise Credits are final.  Please note that shipping and handling charges are non-refundable.

Inquiries and Feedback
For inquiries, problems, or technical difficulties, please call our Customer Service Department at 1-800-557-9630 between the hours of 8:00 am - 5:00pm (EST) Mon-Fri, or you may email us 24 hours a day at support@ufl-store.com.  Receiving your feedback is critical to the progress and efficiency of our online store. Please let us know how we can serve you better. We make every effort to answer all customer queries within 1 business day. As always, we value and appreciate your business.